Warranty

PABLO RETURN POLICY: If you are unsatisfied with our products, Pablo will process a Return for you. Items MUST be unused and in original packaging. To process your return, you must notify us within 10 days of receiving your product. Returns are for credit or exchange and will incur a 20% restocking charge. Please include a copy of your invoice marked “Returned For Credit” with the product. On all orders being returned for credit, the customer will be responsible to pay original freight charges, as well as the return charges back to Pablo.

General Warranty

Pablo, Inc provides a limited one (1) year warranty from date of purchase to the original purchaser of all Pablo products that the fixture is free from defects in material and workmanship. Variations in color and/or finish are natural in wood products and are not covered by this warranty. This warranty applies under conditions of normal use only. Pablo, Inc. is not liable for natural aging or defects that result from negligence, improper cleaning, misuse, abnormal mechanical or environmental conditions, unauthorized disassembly, repair/modification, or accidental damage of any kind.

This warranty does not apply to light bulbs, which are not products manufactured by Pablo, Inc. and are supplied by Pablo, Inc. with all lamp purchases solely as an accommodation. However, this warranty does extend to Pablo, Inc. supplied LED arrays and their associated components provided the piece is proven to be defective in material or workmanship within one year of original purchase.

For this one year following the date of the original purchase Pablo, Inc. will, at its option, repair, replace, or provide a substitute for any piece or part proven to be defective in material or workmanship unless explicitly stated not to be covered by the warranty.

Any costs for packing and shipping are not covered under this warranty. To receive proper service under this warranty the original purchase receipt or invoice must be presented.